Privacy Policy

Effective Date: 2/25/26

RSC Building (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, protect, and disclose your information when you interact with our website (https://vtbuildingcontractors.com/) and our custom building, remodeling, and construction services in Vermont.

  1. Information We Collect
    • Personal Information: Name, address, email, phone number, and payment information when you request an estimate, sign a contract, or contact us.
    • Project Data: Property/project details, drawings or plans, construction photos, permits, and communications related to your project.
    • Transactional Data: Contracts, invoices, project and payment records, warranty information, and client support communications.
    • Usage Data: IP address, browser type, device information, and website analytics.
    • SMS Data (if applicable): See “SMS/Text Messaging Policy” below.
  2. How We Use Your Information
    • Provide, operate, and improve our website and building services
    • Authenticate users and manage customer accounts/projects
    • Schedule consultations, send project updates, and manage communications
    • Process payments and manage billing
    • Respond to inquiries and provide support
    • Send service/status updates, project reminders, and marketing offers (with consent)
    • Analyze trends, marketing effectiveness, and website performance
    • Comply with legal, regulatory, and contractual obligations
  3. Data Sharing & Disclosure
    We do not sell your information. Data may be shared as necessary:
    • With trusted staff, subcontractors, architects, suppliers, and service providers for project delivery
    • With regulatory authorities or legal entities if required by law or contract
    • In connection with business transitions (e.g., merger or sale)
  4. Cookies & Tracking Technologies
    We use cookies and similar technologies for website operation, analytics, and user experience. Browser settings can help manage cookies.
  5. SMS/Text Messaging Policy
    • No Sharing of SMS Data: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
    • Opt-in Disclosure: By providing your number, you consent to receive automated informational and promotional SMS/text messages from us.
    • Opt-out Instructions: Cancel SMS services any time by texting “STOP” to our number. We will confirm your request.
    • Help Instructions: Reply “HELP” for assistance.
    • Rates: Message/data rates may apply. Frequency may vary with project status and communications.
  6. Data Security
    We implement reasonable administrative, technical, and physical safeguards to protect your data, but no system is perfectly secure.
  7. Data Retention
    We retain information as required for projects, warranties, business, or legal/regulatory needs.
  8. Your Rights
    You may have rights to access, update, or request deletion of your information, subject to law. Email [Insert RSC Building contact email] for requests.
  9. Children’s Privacy
    Our services are not for children under 18. We do not knowingly collect data from minors.
  10. Policy Updates
    We may update this policy; changes will be posted with a new effective date.
  11. Contact Us
    For privacy questions, contact (802) 881-5033 or info@rscvt.com
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